Marketing Assistant and Customer Experience | Physical Therapy for everyBODY

Marketing Assistant and Customer Experience

  • Maple Valley
  • TBC
  • A minimum of one year
  • Are you looking to use your marketing experience to help a small business grow?

We are looking for a full-time marketing assistant to join our team. In this role you’ll be helping the owner of the business create and implement digital and offline marketing campaigns. You must have previous experience in marketing focused on successfully finding leads and customers for a business. You also must be able to work in a fast-paced environment and demonstrate extraordinary attention to detail. Please only apply if you have experience in managing various marketing projects, both online and offline, for a small business.

WHO WE ARE

At Physical Therapy for everyBODY, we help people in the South Puget Sound get back to active, pain-free living, without the use of pain medications, injections, or surgery – even when they’ve been told they just have to live with the pain! Through our core values, we seek to transform the face of physical therapy both locally and globally, expand our reach and ability to serve, and create an experience for patient that is truly unforgettable – placing their goals, aspirations, and needs at the center of all that we do.

Our Website: https://physicaltherapyforeverybody.com/

This is a full-time position based in our Maple Valley, WA clinic. This is an awesome opportunity for someone who:

  • Loves marketing and want to broaden your experience and skills
  • Wants to work in a fast-paced, no-drama environment where office politics, gossip, and negativity are not tolerated
  • Wants to work at a company where they can learn about all aspects of marketing including online and offline campaigns, CRM implementation, list building, social media marketing, print production and more
  • Is extremely detail-oriented and appreciates people who take an organized, systematic approach to achieving success
  • Likes the idea of working for a smaller (but growing!) company where their ideas and contributions directly impact the company’s success, direction, and growth
  • Is a quick, self-motivated learner who want to work for a company that will invest in their education
  • Wants a position that will offer upward earning and career advancement. We want people who are interested in growth, learning and becoming part of our team long-term

Responsibilities and Activities:

  • Provide weekly marketing reports to the clinic owner of leads generated, the source of those leads, cost per lead, sales closed, conversion percentages and ROI
  • Create two blog posts per month that are linked to the marketing objectives for that month
  • Assist in creating and managing various campaigns in the company’s CRM
  • Assist in creating, updating, and managing the company’s social media sites
  • Assist in implementing weekly prospecting campaigns, both online and offline
  • Work with the company’s Google Ads company to improve our rankings and/or hold top positions for critical keywords
  • Update the company’s website to ensure links and forms are working correctly
  • Manage the production and mailing of the company’s newsletter and drip campaigns
  • Assist in the production of in-clinic workshops, trade shows, and other marketing events
  • Assist in the creation, updating, and production of the company’s Shock and Awe materials and other sales collateral

Skills Required:

  • Deep understanding of the company’s target market, USP, and products
  • Deep understanding of direct response marketing
  • Excellent organizational, time management, and problem-solving skills
  • Ability to write effective marketing copy (basic sales copywriting)
  • Excellent attention to detail
  • Ability to produce ROI reports for various marketing initiatives
  • Ability to properly format marketing communications, emails, and sales letters
  • Ability to work under deadlines and on schedule
  • Ability to plan work so that it is completed on time

Location:

The role is an office based marketing role at our clinic based in Maple Valley, WA

What We Will Do For You:

  • Provide you with ongoing training and support in the field of sales customer service, front desk administration, and marketing
  • Give you an amazing environment in which to work that includes working with a team of wonderful and very supportive staff – as well as very friendly customers
  • Opportunity to develop and grow in a team that is value driven and strongly encourages personality based services
  • Salary based on experience

A minimum of one year prior experience in marketing for a small business is required although it does not need to be in the medical field. We are looking for the right person who would enjoy learning more about what makes our company unique and values mentorship to help the company grow. If you are an outgoing person who enjoys helping people make good health decisions, has a strong desire to learn, and can work independently at solving problems we encourage you to apply!

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